Shipping policy

Shipping

We strive to process and ship all orders within 24 hours of receipt, however sometimes it takes a bit longer due to an intervening weekend or holiday, or due to product availability based on the roasting schedule for a particular bean. If there will be undue delay in the shipment of your order, we will let you know by email.

We ship most orders by USPS Priority Mail Monday-Friday. We ship to U.S. addresses only (including Hawaii and Alaska) – sorry, no international shipping at this time. Shipping times vary depending on your location, and average 1-3 days; you will receive an email with tracking information once your package has been received by the Postal Service. Shipping charges will be calculated during checkout, before your credit card is charged and are determined by the size, weight and destination zip code of the delivery address.

Large or bulk orders (over 10 pounds) require special handling to obtain the best shipping rates using the most efficient shipping service, and should be placed by phone instead. If you would like to place a large order or have special shipping requirements, e.g. expedited shipping, or prefer another delivery method such as UPS, please call us at (209) 728-8634 and we will do our best to accommodate your needs.